Extensions Assessment - User_Teacher

TROUBLESHOOTING Logging In Q: I am having troubles logging in with my username and password. What should I do? A: Make sure you are correctly typing the information you received from your school administrator. Type it exactly how it appears on the slip of paper you received with the information on it. If you still are unable to log on, speak with your school administrator and verify that you have the correct username and password. If the problem persists, please have your administrator call Math Teachers Press at 1-800-852-2435. Unable to Enter More Students Q: When I attempt to enter more students into my classrooms, a message appears informing me that I have reached the maximum number of students. What should I do? A: Your school district purchased a set number of licenses. Ask your district administrator to buy more licenses. State Standards Q: My state standards are not appearing on the class record sheets. What should I do? A: Make sure you are selecting “View/Print Full Version” on the Class Record Sheet web page. A PDF should appear that includes the state standard located above each problem number. If you are not able to download a PDF image, make sure you have Adobe Reader installed on your computer. If you do not have the software, please contact your school IT department to assist you in downloading it to your desktop. If you are able to download the PDF but the standards are still not appearing, please contact your school administrator to make sure the assessments have been correlated to your state standards. The administrators may call Math Teachers Press to verify. Tests Not Active Q: My tests are still not appearing ACTIVE after I assign them. What should I do? A: Go to MANAGE TESTS and the ASSIGN TESTS button and be sure you’ve set the dates to include the date of testing. Be sure to check the year. Then check the time to be sure it includes the hour for testing. Be sure to check AM and PM. The tests will only say “ Active ” during the actual preset times and dates. Page 51